Shipping & Returns

Shipping
Orders are shipped within 48 hours with PostNL. Shipping costs for orders within the Netherlands are €3.95 for products that fit in a letterbox package, €6.50 for larger packages, and free for orders over €100. Shipping costs for orders outside the Netherlands vary. Shipping costs to Belgium are €9.50 and to Germany €8.50 (also free for orders over €100). Costs for other destinations are shown at checkout.

Returns
You can return an order or part of an order within 14 days of purchase (by emailing info@fistandfern.nl). The products must be returned unused and undamaged within 14 days. Return shipping costs are the responsibility of the consumer. Fist & Fern will then refund the invoice amount, including the initial shipping costs, to the consumer within 14 days of receiving the return.